Amazing is the word that I would use to describe them! I live out of state and was fortunate enough to come
across them to manage my property. When my tenants wouldn't pay, they helped with the eviction and then the sale of the property.
They communicated with me often so I knew what was happening to my house over 1500 miles. Thank you Valerie and your team for all
your hard work and dedication.
Sugar Land, TX
They have managed my property for five years now. When I first bought my house I was in CA and did not want the headache of managing the rent house. I found Sugar Land Property Management through an online search and am so glad I did!
have had no problems with them. They are highly experienced and quick to respond to any issue concerning the property or tenant.
They give pictures of the property every year so that I can see how well a shape it is in.
They also have found me great tenants, two times, and fast too! The tenants are responsible and clean people who Valerie and Ernest found through thorough interviews and a good background check.
I am very happy with them!
Sugar Land, TX
My wife and I have been working with Valerie and Ernest for over eight (8) years.
We have found them to be professional, responsive and genuinely pleasant. They treat
your asset as if it were their own. They are effective communicators and are masterful
at negotiating in a manner which saves money and ensures things are done efficiently,
effectively, timely and in budget.
My wife and I have been using Sugarland Property Management for several years and we couldn't ask for better
partners in our small rental income venture. They have been very attentive to the condition of our properties,
they have always kept repair costs lower with their network of supporting contractors, and they are always
responsive to our questions. They've also been great help with advice and recommendations when upgrades to
our rentals are warranted to get better renters and get the highest rents. Our properties haven't been vacant
for more than 2 weeks since we started using Sugarland Property Management. We couldn't have made a better choice.
I've been very happy with Valerie and her team and would highly recommend renting with Sugarland Property Management.
The staff is very helpful, courteous and responsive to the tenant's needs.
My husband and I have been working with Ernest & Valerie for the last 4.5 years. At the time we were relatively new to Houston, but we were in the market for investment property. We needed both a realtor to help us find suitable properties and a property manager to select high quality tenants and maintain the properties for us.
We found The Diaz Team via an on-line search, and we have been exceptionally happy with ALL the services that they provide. From helping us with purchases to screening and selecting tenants to maintaining and upgrading the properties, Ernest and Valerie treat us as if we're their only clients and we know they manage over a 100 properties.
We feel very blessed that we have Ernest & Valerie on our team!!
I have been working with Valerie and Ernst for ~10 years now. I learned of Sugarland Property Management
after a terrible experience with a "want to be" Property manager. I have been very impressed with the
whole team, as they are very organized, professional, easy to reach, well versed in the area, and highly
adept at interfacing with renters. I have them managing both of my properties in the area, and I could
not be happier with them!
Bay City, TX
Valerie and her team are super easy to deal with and very helpful!
They are quick to respond to any issues we have encountered and always
get things resolved promptly. We are so happy that we just had them negotiate
a 2 year renewal on our lease!
This couple as a team, are amazing, I think they have passion and
experience to back them. I used Ernest as he showed me many houses
begrudgingly. and was there to answer all our questions. so i used the
couple as my team. Ernest to buy a new house, he did all the inspections for me and was there
during the whole 6 months buiding process. and of course valerie sold my house for more then i could expect,
always there to answer all questions. and my house was sold in 2 months. so why not reward them for the
professional realtors that they are. really impressed with them as a family. and honestly a great couple and family too.
Sugar Land, TX
Val and Ernest are completely amazing. We had to travel in from out of town and were limited to weekends.
They accommodated some of our last minute plans and were extremely helpful. I think Ernest secretly wants
to be an interior designer. He had some great suggestions. They are a great team and would recommend them
to anyone serious about buying or renting.
Missouri City, TX
Valerie Diaz and her office crew are simply the best. They have made my rental experience better than i
ever had. Always there to answer any concerns or requests. The response to work orders is fast and efficient.
They have customer interests at heart!
Missouri City, TX
If you're interested in a stress less property management firm to ensure adequate fulfillment with
regard to your tenant contract - then I highly recommend Valerie and her team at Sugar Land Property Management.
We're extremely pleased with their performance!!
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