How much is the application fee?
The Application Fee is non-refundable and is $45 per adult. The Application Fee is accepted in certified funds in the form of cash, cashier’s check or money order payable to Sugarland Property Management or online payments on our website. A complete background check includes verification of current and previous tenant history, current and previous employment, credit history, contact personal references, and obtaining any criminal history information pertaining to the applicant(s), which may be in the files of federal, state, or local criminal justice agency and to verify any other information deemed necessary to fulfill the tenant requirements.
How long does it take to process an application?
Applications are processed upon receipt of application fee and a complete application form. Processing usually takes about 2 business days to be completed. The property manager will contact the applicant, should additional information be needed or upon acceptance or denial of an application.
Does your Office have an After-Hours Drop Box?
No, we don't. If you need to drop off rent or any other paperwork you'll need to come during our normal business hours.
I did not have a pet when I moved in; may I have a pet now?
First, email your Property Manager of your request for a pet. Do not move a pet into the property without permission. Sugarland Property Management will contact the owner and submit your request. If the owner does allow the pet, a pet deposit will be required.
How long is the lease term offered?
Lease periods are typically 1 – 2 years. We do not accept short-term leases, unless a current lease is being extended.
Are pets allowed?
Whether or not pets are allowed in the property depends on the owner. Restrictions apply to certain breeds of dogs. Penalties apply when there is failure to disclose a pet prior to occupancy. Please notify our office before bringing any pet to the property. *Pet Restrictions do not apply to Service Animals*
What are the Rental Qualifications?
The information is listed below under Tenants Screening Criteria which is found on the drop down list of Tenants.
Security Deposits requirements?
Security deposits, cleaning deposits, and non/ref pet deposits (if applicable) are required at the time of the lease signing. Security Deposits can vary depending on applicants’ qualifications. Security deposits are fully refundable only if the property is in as good or better a condition upon vacancy.
When I move out, what do I need to do to receive my full security deposit back?
We advise that you remove all personal belongings and professionally clean the house thoroughly including floors, walls, trim, windows, bathrooms, counters, cabinets, appliances, etc. All carpets should be shampooed. Gutters should be cleaned out. The roof should be free of leaves and debris. If you are responsible for lawn maintenance, then the grass and hedges need to be trimmed to a reasonable height and all beds should be free of weeds. We ask that all damages be repaired by a licensed contractor that is approved by Sugarland Property Management. The property should be returned to SPM in the same condition as prior to move in (minus normal wear and tear).”